BANCE, Since 1923
Service, Support
& Calibration
Keeping your railway equipment accurate, compliant and operational throughout its lifecycle.
BANCE offers a complete lifecycle service, maintenance and calibration programme designed to maximise equipment performance, minimise downtime and ensure confidence in every measurement. From annual calibration services to multi-year maintenance agreements, our engineers provide the support required to keep your equipment operating safely and accurately.
Calibration
Calibration Services
BANCE calibrates and certifies measurement equipment to maintain accuracy and compliance with Network Rail and industry standards. Calibration certificates and service records are supplied where applicable, with annual renewal programmes available to keep your equipment in certification.
Track Gauge Calibration
Equipment We Calibrate
Why Choose BANCE
Expert Support You Can Rely On
Preventative servicing extends equipment life, improves measurement reliability, and reduces the risk of unexpected failures during critical line possessions. With over 100 years of railway engineering experience, BANCE provides the expertise to keep your tools and instruments in peak condition.
Manufacturer-Trained Engineers
Our engineers are trained on every product we manufacture, ensuring expert diagnosis, repair and calibration every time.
UK-Based Technical Support
Rapid response from our Derby headquarters. Phone and email support from engineers with real railway field experience.
Preventative Maintenance Programmes
Scheduled servicing extends equipment life, improves reliability, and eliminates unexpected failures during critical possessions.
Traceable Calibration Services
All calibrations are performed against NAMAS/ISO-traceable reference standards with calibration certificates supplied.
Equipment Refurbishment & Repair
Full mechanical and electrical refurbishment returning equipment to as-new performance standards with documented testing.
Long-Term Service Contracts
Multi-year maintenance agreements with scheduled visits, priority support, and predictable operating costs.
Repair Services Offered
Repair & Refurbishment
Equipment Repair
& Refurbishment
Equipment can be returned to BANCE's Derby facility for full inspection, repair and refurbishment. Our engineers diagnose faults, replace worn components, and restore equipment to factory performance standards with full performance testing before return.
Whether it's a mechanical defect, electrical fault or general wear, we can assess the condition and provide a cost-effective repair or refurbishment solution, often more economical than replacement.
Coverage
Supported Equipment
Our service, calibration and repair programme covers the full range of BANCE railway equipment.
Track Gauges
Full BANCE gauge range including NR PA approved models for plain line and S&C.
Platform Gauges
PLG-STD and PLG-NC platform measurement gauges for all platform types.
Motorised Rail Carts
BANCE-Cart 2 and BANCE-Cart 4 battery electric track trolleys.
Motorised Electric Trolleys
BANCE-Mule and BANCE-Trail electric platforms and trailers.
Push Trolleys
Manual Alumicart and cable drum carrier track trolleys.
Macminder Ride Monitor
Unattended vehicle ride comfort and track condition recording unit.
VisiRAIL Systems
Data acquisition and analysis software platform for ride measurement data.
Track Geometry Equipment
Tach geometry gauges, versine equipment and multi-parameter recorders.
Wheel Profile Systems
Portable and in-track wheel profile measurement equipment.
OLE Gauging Equipment
Overhead line equipment height and stagger dynamic recording systems.
Contracts
Service Contracts
Annual and multi-year service agreements provide a structured, cost-effective approach to equipment maintenance. Scheduled visits, calibration reminders and priority support ensure your fleet remains operational and compliant without unplanned disruption.
"We offer complete lifecycle service and maintenance programmes with multi-year contracts to ensure full usability, reliability and confidence in your equipment."
Contract Benefits
Support
Technical Support
Rapid response from engineers with genuine railway field experience. We provide practical, actionable guidance, not call centre scripts.
Telephone Support
Direct line to our engineering team for immediate fault diagnosis and guidance.
Rapid Fault Diagnosis
Structured remote fault finding to identify root cause and recommend corrective action quickly.
Spare Parts Assistance
Access to genuine BANCE spare parts with fast turnaround from our Derby stores.
Product Guidance
Operational advice, setup support and documentation from engineers who designed the equipment.
Need Support or Calibration?
Whether you require annual calibration, equipment servicing, technical advice or a long-term maintenance agreement, our engineering team is ready to help.